Business Analyst Resume Sample (2026) + ATS Tips | EmpowermentApplyF

ATS-friendly resume sample

Business Analyst resume sample

A business analyst resume that proves you turn messy questions into requirements, data and decisions, with numbers that show what changed.

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Default's grouped skill rows show analysis, data and delivery skills at a glance.

Priya Raman

Business Analyst, Operations and Data

Chicago, IL | (312) 555-0187 | [email protected] | linkedin.com/in/priyaraman-ba

Professional Summary

Business analyst with 6 years in logistics and insurance, bridging operations teams and engineering. Wrote the requirements behind a claims workflow that cut processing time by 35%, and built the SQL and Power BI reporting leadership now runs weekly reviews on.

Core Competencies

Analysis: Requirements gathering, User stories, Process mapping (BPMN), Gap analysis, UAT
Data: SQL, Excel (Power Query, pivots), Power BI, Tableau
Delivery: Agile and Scrum, Jira, Confluence, Stakeholder management

Professional Experience

Senior Business AnalystJan 2022 – Present

Lakeshore Mutual | Chicago, IL

Mapped the claims intake process across 4 teams and wrote 60+ user stories for its redesign, cutting average processing time from 9 to 6 days.
Built a Power BI dashboard on SQL Server data that replaced 11 manual spreadsheets and is used in the COO's weekly review.
Ran UAT for a $1.2M policy administration upgrade, logging and triaging 140 defects before go-live with no critical issues after launch.
Facilitated monthly prioritization sessions between underwriting and IT, reducing the backlog of open change requests by 40%.

Business AnalystJul 2019 – Dec 2021

Freightline Logistics | Milwaukee, WI

Analyzed 2 years of shipment data in SQL and Excel to find route delays, informing a carrier change that saved $480K a year.
Documented as-is and to-be processes in BPMN for warehouse returns, adopted as the standard across 3 sites.
Gathered requirements for a driver mobile app with 5 operations leads; delivered on schedule with 92% adoption in 3 months.
Built a weekly KPI report on on-time delivery and damage rates that 3 warehouse leads used to set targets.

Business Analyst InternMay 2018 – Aug 2018

Midway Distribution | Chicago, IL

Cleaned and reconciled 18 months of order data in Excel, finding $65K in duplicate vendor payments.
Documented the purchase order approval process for an ERP upgrade and presented it to the finance team.
Wrote SQL queries for weekly sales by region, replacing a manual export that took 3 hours.
Interviewed 8 warehouse staff to map returns handling and identified 4 steps that could be removed.

Education

B.B.A. Information Systems, University of Illinois Chicago2015 – 2019

Certifications & Affiliations

IIBA Certification of Capability in Business Analysis (CCBA)

Make mine in Default for a real job

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Why this resume works

Shows the before and after
Each bullet names the process, what the analyst did, and the change that followed. A business analyst is hired to move numbers, so the resume shows numbers moving.
Both halves of the job
It proves stakeholder work (workshops, user stories, UAT) and data work (SQL, dashboards), since most BA postings ask for both.
Tools named exactly
Power BI, SQL Server, Jira and BPMN are written as postings write them, which is what an applicant tracking system looks for.
Domain is visible
Insurance and logistics appear in the summary and titles. Hiring managers prefer analysts who already speak their industry.

What applicant tracking systems see

Single column
Standard section headings
No tables, icons or photos
Dates on every role
4 measurable bullets per role
Keywords from real postings

The person and companies in this sample are fictional; the numbers show the level of detail to aim for.

Keep the structure
Summary, then 3 roles newest first, then skills grouped the way business analyst postings list them. Recruiters scan in that order.
Write your own numbers
Every bullet here ends with a result. Rewrite yours the same way using the bullet table below, with figures you can explain in an interview.
Tailor it per posting
Two business analyst jobs rarely ask for the same things. Move the matching work up and use each posting's keywords, or let AI Tailoring do it from your resume in about a minute.

Section by section

What to put in a business analyst resume

What each section should say, what to leave out, and a line you can model yours on.

Section	What to write	What to avoid	Example
Summary	Years, industries, the kind of problems you solve, and one headline result.	Generic traits like "detail oriented team player".	BA with 6 years in insurance; requirements behind a 35% faster claims process.
Experience	Process, method, outcome. Include the size of the change (teams, dollars, days).	"Gathered requirements" with no product or result attached.	Wrote 60+ user stories for claims intake; processing time fell from 9 to 6 days.
Skills	Analysis methods, data tools and delivery tools, grouped.	Soft skills listed alone; show them in bullets instead.	Data: SQL, Power BI, Excel Power Query.
Certifications	IIBA (ECBA, CCBA, CBAP), PMI-PBA or Scrum certifications if held.	Expired or unrelated course badges.	IIBA CCBA, 2023.
Education	Degree and school; a relevant minor if you are early career.	Coursework lists after your first BA role.	B.B.A. Information Systems.

Weak vs strong business analyst bullets

A strong bullet says what you did, how, and what changed. Swap in your own numbers.

Area	Weak	Strong
Requirements	Gathered business requirements.	Wrote 60+ user stories for the claims intake redesign, cutting processing time from 9 to 6 days.
Reporting	Made dashboards.	Replaced 11 manual spreadsheets with a Power BI dashboard used in the COO's weekly review.
Testing	Did UAT.	Led UAT on a $1.2M upgrade, triaging 140 defects with no critical issues after go-live.
Data analysis	Analyzed shipping data.	Found route delays in 2 years of shipment data, informing a carrier change worth $480K a year.
Stakeholders	Worked with many teams.	Ran monthly prioritization between underwriting and IT, cutting open change requests by 40%.

ATS keywords

Keywords business analyst postings ask for

Use the ones that are true for you, in the exact form the posting uses. Tailoring does this per job automatically.

Requirements gathering
User stories
Acceptance criteria
Process mapping
BPMN
Gap analysis
UAT
SQL
Power BI
Tableau
Excel
Jira
Confluence
Agile
Scrum
Stakeholder management
KPIs
Data analysis

Do's and don'ts

Do

Quantify the effect of the processes you changed: days, dollars, error rates.
Name the methods you use (BPMN, user stories, UAT) as postings do.
Show the industry you know in titles or the summary.
Keep it to one or two pages with standard headings.

Don't

Don't stop at "liaised with stakeholders"; say what was decided.
Don't hide SQL or BI skills at the bottom if the posting leads with them.
Don't use diagrams or charts inside the resume; parsers can't read them.
Don't list every meeting type you have run.

About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative soluti

Queens, New York, United StatesFull-timeUSD90K–110K/yr

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FAQ

Business Analyst resume questions

What should a business analyst resume focus on?

Outcomes from your analysis: processes that got faster, costs that fell, decisions your data informed. Back them with the methods and tools you used.

Should I include SQL on a business analyst resume?

Yes, if you can write queries in an interview. Most BA postings now ask for SQL or a BI tool, and leaving it out costs keyword matches.

Which certifications help a business analyst?

IIBA certifications (ECBA, CCBA, CBAP) and PMI-PBA are the most recognised. Scrum certifications help for agile teams.

How do I tailor a BA resume to a job?

Lead with the domain and tools the posting names, move the most relevant bullets up, and use its terms for methods. EmpowermentApplyF's AI Tailoring add-on rewrites your resume for a specific posting in about a minute.

One page or two?

One page up to about 5 years of experience; two pages are fine for senior analysts with several relevant roles.

How do I show stakeholder skills?

Through results: a workshop that settled a priority, a sign-off you secured, a backlog you reduced. Avoid listing communication as a standalone skill.

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Business Analyst resume sample

Professional Summary

Core Competencies

Professional Experience

Education

Certifications & Affiliations

Keep the structure

Write your own numbers

Tailor it per posting

What to put in a business analyst resume

Weak vs strong business analyst bullets

Keywords business analyst postings ask for

Do's and don'ts

Do

Don't

Business Analyst jobs to tailor for

Business Analyst

Business Analyst

Business Analyst

Business Analyst

Business Analyst

Business Analyst

Business Analyst resume questions

Resume samples for other roles

Skip the template.Tailor the resume you have.

Skip the template.
Tailor the resume you have.